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Connect with SupportWhat services do you offer?
We help clients rebrand their skin across Nigeria.
Where’s your location?
This is an online store located in Lagos we offer delivery options only.
Delivery policy :
- Within Lagos: 2 working days
- Outside Lagos: 3 to 5 working days
- International: 10 working days
Do you sell organic skincare?
No here at Luxvilla skincare we offer advanced cosmeceutical skincare products. We provide high-performance, and evidence-based products that bridge the gap between cosmetics and pharmaceuticals, aimed at achieving significant, visible results
Do you ship internationally?
Yes we ship worldwide.
Delivery policy :
- Within Lagos: 2 working days
- Outside Lagos: 3 to 5 working days
- International: 10 working days
What products do I need for a basic and effective skincare routine?
The products you need for a basic and effective skincare routine include a face wash, face toner, face moisturizer, body lotion, and sunscreen.
I rarely walk under the sun, do I still need sunscreen?
It depends. Are you in a completely closed room with no rays of sunlight at all? If yes, you may not need to wear sunscreen.
To be on the safer side, apply sunscreen whether you’re indoors or outdoors
Can I use the advanced even tone body cream on my face?
No, we do not recommend using the body cream for your face. Ideally, you should use a face moisturizer for your face.
How do I figure out my skin type?
To figure out your skin type, check out how your skin feels and acts throughout the day. Dry skin feels tight, dry, or flaky. Oily skin looks shiny and feels greasy. Combination skin has an oily T-zone (forehead, nose, and chin) and dry cheeks. Sensitive skin is easily irritated and can react negatively to certain products or environmental factors. All in all, the best way to figure out your skin type is to talk to a skincare professional.
How should I deal with back acne as well as some on my chest?
Back and chest acne can be treated using a gentle cleanser to cleanse the affected areas thoroughly. Also exfoliating your back and chest once or twice a week with exfoliating body washes can help remove dead skin cells and unclog the pores. Using products containing ingredients like salicylic acid or benzoyl peroxide can also help treat acne and prevent future breakouts. As always, seeking personalized treatment options from a skincare professional will be a more effective solution.
Can I use baby face moisturizer during the day?
Baby face moisturizer is an AHA cream and AHA is known to increase skin sensitivity to the UV rays
Recommendation: Daily, high-SPF sunscreen application is essential, even if our baby face moisturizer is applied only at night
How do I get started?
Browse through our products and see if any piques your interest Browse Product
Check out our shop by concern section to see products that matches your needs Shop By Concern Or
Contact us via phone, WhatsApp, or email to schedule a consultation. Contact Us
What happens if I mistakenly close the success page without copying my Product ID?
Don’t worry — your Product ID is automatically sent to the email address you provided at checkout. You can always find it in your confirmation email. If you can’t locate the email, simply contact our support team and we’ll resend your Product ID.
Why do I need a Product ID like “LUX‑00025”?
The Product ID is your personal tracking number. It helps us quickly identify your order and update you on its delivery status. Think of it as your package’s fingerprint — unique to you and essential for tracking.
How can I track my package after checkout?
Visit our Tracking Order page on the website. Enter your Product ID (e.g., *LUX‑00020*) into the tracking box, and you’ll instantly see the latest status of your order — from processing to shipping to delivery.
If I place my order today when would I get it?
Delivery policy :
- Within Lagos: 2 working days
- Outside Lagos: 3 to 5 working days
- International: 10 working days
What payment methods are available?
For now, just Paystack. However paystack offers card payment, bank transfer and so on.
When will my payment be processed?
Your payment is processed by paystack's system and it is usually done immediately.
